Terms of Service

By creating an account or otherwise using Verndio (the "Service"), you agree to be bound by these Terms of Service. If you're using the Service on behalf of an organization, you're agreeing on its behalf and confirming you have the authority to do so. The Service is available to both individual consumers and business customers; where a clause applies only to one of these groups, that's stated explicitly.

Verndio is operated by We Are Contrast Limited, a company registered in England and Wales (company number 09564897), whose registered office is at 1 Sopwith Crescent, Wickford, Essex, United Kingdom, SS11 8YU.

Verndio lets you provision and manage servers over SSH, deploy applications, and configure supporting infrastructure such as databases, firewalls, and private networks. You remain responsible for the servers you connect and the infrastructure providers who host them. Verndio configures and operates software on servers you control, and isn't itself a hosting provider.

You're responsible for keeping your account credentials secure and for all activity under your account. Tell us right away if you suspect unauthorized use.

You must provide accurate account information and keep it up to date. We may suspend or terminate accounts that provide false information or violate these terms.

Verndio offers Personal (free), Starter, and Business plans. Paid plans are billed monthly or annually in advance through our payment processor, Stripe, and automatically renew until cancelled.

You can switch plans or cancel at any time from your team's billing settings. Cancelling stops future renewals; you keep access through the end of the billing period you've already paid for.

Each plan has server and team-seat limits. If your usage exceeds a plan's limits, we may ask you to reduce usage or upgrade before you can continue using affected features.

If you're a consumer (an individual acting outside the course of any trade, business, craft or profession) contracting with us from within the UK or EU, the Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013 give you the right to cancel a paid Subscription within 14 days of purchase without giving a reason, for a full refund.

This right doesn't apply once we've begun supplying the Service with your express consent and acknowledgement that you lose the cancellation right once performance has begun. By activating a paid plan you agree that we may start providing it immediately, and you acknowledge that your cancellation right may be lost once that has happened.

We may modify Subscription fees at any time; any change becomes effective at the end of the then-current billing cycle, and we'll give you reasonable prior notice so you can cancel before it takes effect. Continuing to use the Service after a fee change takes effect means you agree to pay the new amount.

Outside of the consumer cancellation right above, we don't provide refunds for partial billing periods, except where required by law. Other refund requests may be considered on a case-by-case basis at our discretion.

Don't use the Service to host or deploy unlawful content, distribute malware, attempt to gain unauthorized access to systems you don't own, or disrupt the Service for other users.

We may suspend access to protect the Service, other customers, or third parties if we reasonably believe these terms are being violated.

The Service may contain links to third-party websites or services that we don't own or control. We have no control over, and assume no responsibility for, the content, privacy policies, or practices of any third-party site or service. We strongly advise you to read the terms and privacy policies of any third-party website you visit.

You may stop using the Service and cancel your subscription at any time. We may suspend or terminate your access if you materially breach these terms and don't correct the breach after being notified. On termination, your right to use the Service ends, though provisions that by their nature should survive (billing, liability, governing law) will continue to apply.

You agree to defend, indemnify and hold harmless We Are Contrast Limited and its employees, contractors, agents, officers and directors from any claims, damages, obligations, losses, liabilities, costs, or expenses (including reasonable legal fees) arising from your use or access of the Service, or a breach of these terms, by you or anyone using your account.

To the fullest extent permitted by law, Verndio is provided "as is" without warranties of any kind. We aren't liable for indirect, incidental, or consequential damages, or for the availability, security, or content of servers and infrastructure you connect to the Service, which remain your responsibility. Nothing in these terms excludes or limits our liability for death or personal injury caused by our negligence, fraud, or any other liability that can't be excluded or limited under applicable law.

Your use of the Service is at your sole risk. The Service is provided on an "as is" and "as available" basis, without warranties of merchantability, fitness for a particular purpose, or non-infringement. We don't warrant that the Service will be uninterrupted, secure, or error-free, or that it will meet your requirements.

Under no circumstances will We Are Contrast Limited be liable to you or any other person for any indirect, incidental, consequential, special, punitive or exemplary loss or damage arising from or relating to your use of the Service or these terms, including loss of data, business, savings, income, profits, or goodwill, regardless of the theory of liability, and even where we've been advised of the possibility of such loss.

These terms are governed by the laws of England and Wales, without regard to conflict-of-law principles. The courts of England and Wales have exclusive jurisdiction to settle any dispute arising from these terms, except that if you're a consumer resident elsewhere in the UK, mandatory local consumer protection law may also let you bring proceedings in your own country of residence.

We may modify or replace these terms at any time. If a revision is material, we'll try to provide at least 15 days' notice before it takes effect. Continuing to use the Service after revisions become effective means you agree to the revised terms; if you don't agree, you must stop using the Service.

Where these terms involve processing personal data on your behalf (for example, data belonging to your team members), our Privacy Policy describes how that data is handled. We only process such data to provide and support the Service.

The Service uses a small number of essential cookies to keep you signed in and to remember preferences like light/dark appearance. See our Privacy Policy for details.

Questions about these terms? Contact us at [email protected].